Q: How can I enroll in the Tour
Sign up at any of the Adastra Metro Golf, LLC
- parent company of myMetroGolf and KCmetroGolf.com
Q: How do I acquire points?
To receive Tour Rewards Program (TRP) points, you
must present your TRP card at the time of purchase
at any Adastra Metro Golf, LLC TRP location. At
this time points are unavailable on On-Line
Q: Are there any restrictions on what
I can earn points on, or what I can use my points to
Certain manufacturers of golf and other equipment
restrict the awarding of points or the redeeming of
points for their merchandise. These restrictions
change from time-to-time and, in some cases, are
limited to specific models of equipment. For this
reason, restrictions are determined by each Adastra
Metro Golf, LLC
Restrictions typically represent only a very small
percentage of overall reward options.
Q: Can I transfer my points to a
TRP points are not transferrable to any other
account or any other individual.
Q: How can I receive points for a
visit that did not get registered to my TRP account?
For any issues or discrepancies, please contact
Adastra Metro Golf, LLC customer service at
within 30 days of the discrepancy. In
most cases, you will need to have your receipt
available to be faxed or mailed to us for
Q: Do points expire?
TRP point expiration dates are decided by each
Adastra Metro Golf, LLC client. Typically they
expire one year from date of purchase.
Q: How can I review my account?
Any existing TRP member can review their account at
and typing in their 12-digit account number located
on the back of their TRP card.
Q: How do I redeem my points?
Visit any of the Adastra Metro Golf, LLC TRP
participating locations, and redeem your points.
are not transferrable to any other location unless specified by the retailer.
Q: My Reward Coupon expired before I
could use it, will you still honor it?
A: Your Reward Coupon is valid
through the expiration dated listed on the Coupon.
Adastra Metro Golf, LLC is unable to honor expired
Q: I lost my Reward Coupon or
Gift Card, Can I
get a replacement?
A: Adastra Metro Golf, LLC is unable
to replace a Reward Coupon or Gift Card; however, in
the case of a coupon you can check your Inbox or Deleted box to
see if the Coupon is still available.
Q: I lost my Tour Rewards card. Can I
order a new one?
To receive a new card, please visit any participating
location and login to the kiosk using your email address and password, or your
name and password. Then, follow the on-screen prompts to activate a new
card. Any staff member should be able to assist you.
Q: I forgot my password?
with your name and preferably your 12-digit card number so your password can be